Doug Reeder Innovation Leader at NTT DATA Services Virtual agents, virtual assistants, bots, and other automated technologies are supercharging workforces, said Doug Reeder, innovation leader at NTT DATA Services.
These technologies easily execute tasks that are mundane and repetitive, Reeder said.
“They allow people to do less of the mundane things,” he said.Reeder delivered the keynote address Thursday morning at the InnoTech Austin conference at the Austin Convention Center.Automation isn’t about displacing humans, but it’s about making them more productive by taking away labor’s most repetitive and time-consuming tasks, Reeder said.“Don’t automate anything that isn’t highly efficient in the first instance,” […]
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