Robots can’t solve the crisis in the NHS – we still need workers with empathy

Robots can't solve the crisis in the NHS – we still need workers with empathy

Nurses on the frontline of the health service have empathy with patients. Could ‘chatbots’ really replace them? Images of trolleys laden with suffering people in corridors, old people hooked up to drips on beds in cupboards – not pictures emerging from Syria, but the latest crisis to hit the NHS .

Waiting times in A&E are unacceptable, with hospitals operating at full capacity; dozens of beds are occupied by people who have nowhere else to go. When even the Health Minister – the normally unflappable Mr Positive, Jeremy Hunt – admits things are problematic, it’s probably not the best time […]

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.