The Real Danger of Amazon Automation as Told By an Ex-Warehouse Grunt

The Real Danger of Amazon Automation as Told By an Ex-Warehouse Grunt

The author got fired from an Amazon warehouse after he couldn’t meet productivity targets. Mark Makela/Getty Images

For five weeks in November and December, I worked as a "picker" at the Amazon fulfillment center in Kent. Truckloads of products from suppliers flow daily into Amazon warehouses, where they are then uncrated and placed in numbered bins. When a customer places an order for a product, a picker retrieves it from its bin and sends it to a "packer," who prepares it for shipping. My bosses expected me to pick one product every eight seconds. A screen above my workstation flashed […]

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