Robotic process automation (RPA) — a technology that enables software robots to replicate the actions of human workers for tasks such as data entry — has the potential to dramatically change the way companies approach many of their key business processes. Read More
It also can greatly boost the efficiency of the legacy applications that support those processes, so it should not be surprising that the technology is seeing a rapid adoption rate.
"RPA tools are not as sophisticated as the larger market but play a very important role," said Frances Karamouzis, research vice president and analyst at Gartner. […]