How ‘Automation’ Made America Work Harder

How ‘Automation’ Made America Work Harder

Office workers at the Chrysler Corporation in Detroit, 1942. “Automation” promised ease for workers, but usually just created more work. Courtesy of Library of Congress / Arthur S. Siegel, photographer

The world confronts “an epochal transition.” Or so the consulting firm McKinsey and Company crowed in 2018, in an article accompanying a glossy 141-page report on the automation revolution. Over the past decade, business leaders, tech giants, and the journalists who cover them have been predicting this new era in history with increasing urgency. Just like the megamachines of the Industrial Revolution of the 19th and early 20th centuries—which […]

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