Singh emphasizes human centric approach

Singh emphasizes human centric approach

Employment Minister Agni Deo Singh stresses the importance of maintaining the human element in the rapidly evolving landscape of automation and Artificial Intelligence (AI).

While opening the 2024 Fiji Human Resources Institute Convention in Nadi, Singh highlights the dual forces of digitalization and sustainability that are reshaping economies and the job market.

He states that while automation and AI offer tremendous opportunities for efficiency and productivity, the Human Resources department must not lose sight of the human element.Singh emphasizes that as digital tools and platforms increasingly enable employees to perform tasks more efficiently, it is essential to leverage these advancements to […]

The Resilience of Human Jobs in an AI Dominated Future

The Resilience of Human Jobs in an AI Dominated Future

Experts Address the Complexity of AI’s Impact on Employment

Despite the rapid advancement of Artificial Intelligence (AI), economists like Dr. Luo Jiacong assert that AI cannot fully replace human capabilities. Certain tasks still require the human touch. This becomes especially evident when reflecting upon the progress AI has made since its inception in the 1950s. Although originally confined to manufacturing processes, AI has now permeated many service industry roles that were traditionally human-to-human interactions.

In countries with advanced economies, a significant portion of the workforce is employed in the service sector; for instance, Hong Kong’s service industry accounts for over […]

Harnessing Technology: Why efficiency in BPO may lead to more jobs, not fewer

Harnessing Technology: Why efficiency in BPO may lead to more jobs, not fewer

In a rapidly evolving digital landscape, the Business Process Outsourcing (BPO) sector is at the forefront of technological innovation and economic debate. As concerns grow about job losses from technological advancements like artificial intelligence (AI) and automation, Jevons Paradox provides a unique viewpoint. This paradox suggests that increases in efficiency from technology can actually lead to more resource use, not less, due to increased demand.

First introduced by William Stanley Jevons in the 19th century, Jevons Paradox observed that technological improvements in coal use efficiency led to increased coal consumption across industries, not a decrease. The core idea of the […]

The effects of automation in the apparel and footwear industries and their gender dimensions: Indonesia case study

The effects of automation in the apparel and footwear industries and their gender dimensions: Indonesia case study

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Research Paper No.20 Publication details Date 15 May 2024 Files for download PDF 642.89 KB This paper addresses the drivers of and limitations to automation and technological upgrading in the apparel and footwear industries and their effects on men’s and women’s employment, quality of work and patterns of gender segregation. We do so through case studies of two apparel and […]

Robots, Tools, and Jobs: Evidence from Brazilian Labor Markets

Robots, Tools, and Jobs: Evidence from Brazilian Labor Markets

Technological progress has drastically reduced the cost of automation, making it increasingly affordable to firms. For example, between 1995 and 2016, the price of industrial robots in Brazil decreased by 40 percent. This affordability has led to a surge in the adoption of robots in various industries. However, this trend has caused concern among economists and policymakers due to a growing body of evidence suggesting that automation may lead to job losses.

Nevertheless, technological progress has not only decreased the cost of labor‐​replacing machines, such as robots, but also has caused a rapid decrease in the cost of labor‐​complementing machines, […]

Tunnel fit out robot to revolutionise civils work

Tunnel fit out robot to revolutionise civils work

The prototype Automated Tunnel Robotic Installation System (ATRIS) replaces traditionally hazardous, labour-intensive and time-consuming techniques and can autonomously select brackets, locate where they need to be mounted along a tunnel wall, and install them.

Once fully-developed, the final system can be deployed in tunnel construction for a variety of sectors including transport, water and energy.

It is expected to increase productivity by 40% due to faster installation, reduce installation costs for new mechanical and electrical (M&E) systems by 30%, and cut construction plant movements by 40% to decrease embodied carbon.The consortium behind the system includes Tunnel Engineering Services (UK) Ltd (TES), […]

Automation Isn’t Just One Thing: Insights from Two Census Datasets

Automation Isn’t Just One Thing: Insights from Two Census Datasets

Two recent datasets from the Census help to illuminate what’s occurring in robotics and in artificial intelligence adoption. While they have their limitations, both the Annual Capital Expenditures Survey (ACES) for robotic equipment and the Business Trends and Outlook Survey (BTOS) AI supplement offer valuable information on the progress of automation. Generated with AI Annual Capital Expenditures Survey (ACES) for robotic equipment. Beginning in 2018 , the Census added a series of questions to their Annual Capital Expenditures Survey (ACES) to better understand how much companies are spending on robotic equipment. Data from 2022 was published recently for a […]

IMF Chief Signals AI as a ‘Tsunami’ in the Global Job Market

IMF Chief Signals AI as a ‘Tsunami’ in the Global Job Market

The International Monetary Fund’s (IMF) Managing Director, Kristalina Georgieva, has drawn attention to the significant impact of artificial intelligence on the global workforce. Georgieva used a powerful metaphor, likening the effect to that of a massive tidal wave, to describe the rapid and forceful way AI technologies are transforming job sectors worldwide.

As this digital transformation continues to accelerate, Georgieva’s comments suggest that AI is reshaping the landscape of employment at an unprecedented pace. This phenomenon is not only introducing new opportunities and efficiencies but also posing challenges and disruptions to traditional job roles. It has sparked widespread discussions on […]

CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems

CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems

CommBox’s market-leading AI and automation technologies are now available through a dedicated partner programme

Participants will enjoy new revenue streams, faster time-to-value, and a more diversified client portfolio

LONDON, May 14, 2024 –( BUSINESS WIRE )–CommBox, the leader in AI and automated customer communications, is today launching its new partner programme, CommBox Connect. This programme opens CommBox’s market-leading technology to the broader customer service ecosystem, offering new revenue streams, faster time-to-value, and a more diversified client portfolio. This extension of CommBox’s AI and automation capabilities equips partners with an all-in-one solution to automate and digitise customer communications, […]

This program trains refugees in vital tech skills they can use for remote jobs anywhere

This program trains refugees in vital tech skills they can use for remote jobs anywhere

[Photo: Automation Anywhere] Around the world, there are more than 100 million refugees who were forced to flee their homes because of violence, persecution, climate change, and more. Being displaced comes with a slew of challenges, of course, like finding work—made even more difficult by a language barrier or a mismatch in employment skills.

Japan, for example, has accepted thousands of refugees from Ukraine and Afghanistan, but they may not easily assimilate into the culture or master the language quickly enough to get a job. Still, refugees need to support their families, want the dignity of work, and don’t want […]