Changing consumer expectations – how can manufacturers keep up?

Changing consumer expectations – how can manufacturers keep up?

Universal Robots ANZ country manager, Peter Hern, explains how manufacturers
can stay on top of consumers’ changing demands.

Consumer expectations of service are changing rapidly, placing greater demands on businesses to improve, or risk failure. The ease of access afforded by online shopping sites, and the rising popularity of same day delivery services has led to audiences that expect goods faster, and of a higher quality. Alongside these trends, consumers are becoming more ethically and sustainably-minded, with an increasing preference for businesses that share their values.
To keep up, many businesses are already integrating faster and more agile procedures […]

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