Leading AI-based Virtual Support Agent Barista Embedded into DXC Modern Workplace to Deliver Immediate Help for Customers, Fastest Time-to-Resolution, and Improved Employee Experience
SANTA CLARA, Calif.–(BUSINESS WIRE)– #IT — Espressive , the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced it is has been selected by DXC Technology to embed its AI-based virtual support agent, Barista, into DXC’s Modern Workplace offering. Espressive will supply DXC Digital Support Services with a consumer-like virtual agent that empowers employees and delivers a personalized experience to resolve IT issues quickly, while increasing productivity. Along with deploying Barista for DXC […]
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