If automation is the future, what comes next?

If automation is the future, what comes next?

Tanner Mirrlees Instead of hiring workers, many companies are employing new technology. No job seems safe from automation.

The factories of the world are filled with gigantic robotic arms programmed to put together everything from BMV luxury automobiles to Apple iPhones. Assembly lines are working with fewer blue collars.

Distribution warehouses, like those run by Amazon.com, employ robotic dollies to fill and carry shelves of books and beauty accessories to the small human workforce that packs these goods into the boxes mailed to our doors.Customer service is being designed away by user-friendly interfaces that shift tasks once done by paid workers […]

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