This company adopted AI. Here’s what happened to its human workers

This company adopted AI. Here's what happened to its human workers

Lately, it’s felt like technological change has entered warp speed. Companies like OpenAI and Google have unveiled new Artificial Intelligence systems with incredible capabilities, making what once seemed like science fiction an everyday reality. It’s an era that is posing big, existential questions for us all, about everything from literally the future of human existence to — more to the focus of Planet Money — the future of human work.

"Things are changing so fast," says Erik Brynjolfsson, a leading, technology-focused economist based at Stanford University.

Back in 2017, Brynjolfsson published a paper in one of the top academic journals, Science […]

IBM could replace roughly 7,800 jobs with AI: report

IBM could replace roughly 7,800 jobs with AI: report

International Business Machines (IBM) CEO Arvind Krishna said in a new interview with Bloomberg that the company is expecting to pause hiring for jobs that he says could be done with artificial intelligence (AI).

According to Bloomberg , Krishna said that hiring in “back-office” jobs will be slowed down in the coming year, noting that he could see 30 percent of those 26,000 jobs being replaced by AI. This means that about 7,800 of those jobs would be lost, as concerns rise about how AI’s influence could impact academic, technology and business industries.

“I could easily see 30% of that getting […]

The future of jobs: 2 experts explain how technology is transforming ‘almost every task’

The future of jobs: 2 experts explain how technology is transforming ‘almost every task’

The Big Picture

Crowdsource Innovation

This article is part of: The Growth Summit: Jobs and Opportunity for All Listen to the article17 min listen Technology is continuing to shift almost every job role, whether it’s in a factory or behind a desk. The World Economic Forum’s Future of Jobs Report 2023 finds most technologies will have a positive impact on jobs in the coming five years. But almost a quarter of jobs will change as various impacts, including the green transition, play out. Jeff Maggioncalda, CEO at Coursera, the online learning company, and Saadia Zahidi, World Economic Forum […]

What’s Keeping China From Moving Up the Value Chain?

What’s Keeping China From Moving Up the Value Chain?

VOICES & OPINION

The “world’s factory” needs more skilled workers as it upgrades its manufacturing industry. But not everyone is on board. Wang Xing Wang Xing is a professor of sociology at Nankai University.

Over the past few decades, China’s low labor costs helped transform it into the “ world’s factory ,” a center of industrial production for companies around the globe.Now, with wages rising, the workforce shrinking, and the global supply chain undergoing a significant reshuffle, China faces an even stiffer challenge: upgrading its labor-intensive low-end manufacturing industries to better compete in the world of value-added manufacturing.Most discussions […]

Industry Insiders Discuss The Potential Impact Of AI And Automation On Workplaces

Industry Insiders Discuss The Potential Impact Of AI And Automation On Workplaces

Tasks that are manual in a predictable environment and basic data processing could easily be automated using robots and software Industries seeing significant adoption of automation technologies such as robotics, AI, and machine learning are manufacturing, retail, transportation, healthcare, and logistics in areas where tasks and processes are predictable in nature

In the first few months of 2023, the human civilisation was apprised of how artificial intelligence and automation can become public-facing tools that may be used for a myriad of purposes in various industries. From conversational AI tools like ChatGPT to AI-backed robots that could soon walk our […]

AI unlikely to trigger an employment apocalypse

AI unlikely to trigger an employment apocalypse

The seemingly unstoppable march of artificial intelligence (AI) continues to garner attention from business leaders, policymakers, and media commentators. A recent example is the breathless excitement around OpenAI’s ChatGPT—a “chatbot” capable of quickly completing many tasks previously reserved for humans. Since its release last fall, ChatGPT has been used to compose letters and entire essays, draw up wills, manage customer inquiries and produce training manuals for employees. There’s evidence that this so-called “generative” form of AI can even do coding and basic computer programming.

Not surprisingly, the latest developments in AI are sparking fears that vast numbers of jobs may […]

This is how our work will be shared with algorithms and robots

This is how our work will be shared with algorithms and robots

An image of a robot waiter, alongside a human waiter, at the Da Bruno Sul Mare restaurant in Marbella, Spain.

(Roberto Martín)

It is 56 centimetres high and weighs 55 kilos. Its body – plastic and aluminium alloy – is able to move and avoid obstacles with agility. Its face – an LED screen – greets, smiles and even sings if asked to. It is Bellabot, the first robotic waiter, imported from China and already being used in many European restaurants.The robot is programmed to serve and clear tables. It can carry up to four trays – 40 kilos at a […]

OPINION: AI unlikely to trigger employment apocalypse

OPINION: AI unlikely to trigger employment apocalypse

ChatGPT logo is seen in this illustration taken on Feb. 3, 2023. Article content

The seemingly unstoppable march of artificial intelligence (AI) continues to garner attention from business leaders, policymakers, and media commentators. A recent example is the breathless excitement around OpenAI’s ChatGPT — a “chatbot” capable of quickly completing many tasks previously reserved for humans. Since its release last fall, ChatGPT has been used to compose letters and entire essays, draw up wills, manage customer inquiries and produce training manuals for employees. There’s evidence this so-called “generative” form of AI can even do coding and basic computer programming. […]

Tech takeover of jobs: Threats, prospects

Tech takeover of jobs: Threats, prospects

Kuka robots work on Tesla Model S cars in a factory in Fremont, California. credit: AP File Photo Technological change is an indelible aspect of modern economic growth. While in the short run, economies might grow by accumulating capital and labour, healthy long-term growth cannot occur without sustained technological improvements. This enables economies to generate more output from a given amount of productive factors, either by designing new products or by innovating new ways to produce the same output. However, technological change has also been accompanied by significant anxieties: The fear of displacement of labour, unemployment and rising inequality […]

Panel: Pause of AI ChatGPT-type development impractical

Panel: Pause of AI ChatGPT-type development impractical

The Business School and the Auckland Business Chamber joined forces to put on a panel discussion regarding AI tools like ChatGPT. A suggestion that artificial intelligence developers should pause work on any large language models more powerful than ChatGPT-4 is not practical, but regulators need to familiarise themselves with generative AI in order to combat its potential harms.

That was the consensus view of four expert panellists from commerce and academia who appeared at a University of Auckland Business School and Auckland Business Chamber event on Tuesday night, in front of a sell-out audience of around 150 people.

The National Business […]