The rise of artificial intelligence (AI) means that future in-demand skills will be decreasingly technical and increasingly emotive, creating a “feeling economy”, according to research.
In a paper published today in the journal California Management Review , an international team of researchers from the University of Maryland and National Taiwan University reviewed ten years of data on millions of US workers from the US Department of Labor.
They identified a significant shift between 2006 to 2016 towards tasks that required greater emotional intelligence, a move they attribute to increasing automation of more technical and repetitive tasks.They predict that as AI becomes […]
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