AI company reveals its drive-thru chatbot relies on human workers in the Philippines 70% of the time

AI company reveals its drive-thru chatbot relies on human workers in the Philippines 70% of the time

Facepalm: It’s not just office staff at risk of being replaced by AI, even fast food drive-thru workers are facing the unemployment line as machines are increasingly able to perform their jobs – or are they? A firm that provides this sort of technology has revealed that over 70% of its orders are completed by off-site humans.

Presto Automation, which calls itself one of the largest labor automation technology providers in the industry, revealed in an SEC filing that almost three-quarters of its orders are aided by off-site agents working in areas such as the Philippines. Presto previously claimed that […]

Universal basic income and the gig economy: A combined policy approach to alleviate the challenges of AI

Universal basic income and the gig economy: A combined policy approach to alleviate the challenges of AI

Much has been said about the economic impact of AGI, some of it is already been felt
But not much has been proposed about solutions
Specifically, what approaches should policy makers take? Here, I propose that policy makers should encourage two key trends – together which could alleviate the issues of AI – The Gig economy and Universal Basic Income. The first trend is the Gig economy. The term “sharing” or “gig” economy refers to a growing trend, especially among young people, to eschew traditional asset ownership, such as houses and cars, in favour of a more flexible, experience-driven […]

Stop and Look: How AI and Automation Are Redefining Our Path to the Future of Jobs

Stop and Look: How AI and Automation Are Redefining Our Path to the Future of Jobs

Stop and Look: How AI and Automation Are Redefining Our Path to the Future of Jobs

Sam Shamsan

· Follow 2 min read·5 hours ago The AI Revolution and Post-Labor Economics We are on the cusp of an AI Revolution, a cognitive labor transformation that raises fundamental questions about the future of work and the economy. Post-labor economics, a term I’ve coined, refers to a future where human labor is largely redundant, thanks to AI, quantum computing, robotics, and other forms of automation. This shift necessitates a radical rethinking of our relationship with work, money, and business. The […]

Hicks: Manufacturing matters, but not for creating jobs

Hicks: Manufacturing matters, but not for creating jobs

Ball State University MUNCIE, Ind. – We are coming up on election season quickly, so it is again time to evaluate claims about economic policy. This isn’t a partisan process; candidates across the board tend to make claims that might trouble a close observer of the economy.

I will focus on claims that might plausibly lead to counterproductive policies. I begin with the many claims about manufacturing, and its role in our economy. Michael Hicks Indiana is the most manufacturing-intensive state in the Union. This seems important, but we have fewer factory jobs and a smaller manufacturing GDP than California. […]

AI will create more jobs than it kills

AI will create more jobs than it kills

Artificial intelligence holds far-reaching consequences for modern economies. Many of the jobs we are asked to do will change; a lot of them might disappear altogether. Facing this existential upheaval, experts advise that smart AI regulation will be needed — well, who could object to smart regulation? But the forms it should take, its methods and even its purposes, are unclear.

A good start might be to frame the problem more carefully. Easier said than done, perhaps, because AI is in many respects not technological progress as usual. Even so, earlier technological revolutions have relevant lessons. One worth pondering concerns […]

What Is Automation Robotics

What Is Automation Robotics

Benefits of Automation Robotics

Automation robotics has revolutionized industries across the globe, providing numerous benefits for businesses of all sizes. From increased productivity to improved safety, the advantages of automation robotics are undeniable. Let’s explore some of the key benefits:

> Enhanced Productivity: One of the primary benefits of automation robotics is its ability to significantly increase productivity. Automated systems can perform tasks with greater speed, precision, and efficiency compared to human workers. This leads to higher output levels, shorter production cycles, and improved overall operational efficiency. Cost Savings: Implementing automation robotics can lead to substantial cost savings for […]

How To Enhance Productivity In The Digital Era

How To Enhance Productivity In The Digital Era

Mohit Sharma, Founder & Executive Chairman, Mindfields Consulting – Hyperautomation advisory and implementation firm. getty According to an Australian Productivity Commission report , Australia saw a 4.6% drop in labor productivity between March 2022 and March 2023, the fastest on record. This is despite the amount of private investment in AI being 18 times greater in 2022 compared to 2013. Increasing labor costs have further added to the challenge. Gartner, Inc. predicts productivity will be a top-five CEO strategic business priority by 2025. Redefining Productivity For The Digital Era

The Productivity Commission defines productivity as "a measure of the […]

Protecting workers’ rights throughout the AI revolution

Protecting workers' rights throughout the AI revolution

The European Employment and Social Rights Forum brought together business leaders, academics, trade union leaders, and policymakers to discuss how AI is changing the world of work. (Photo: European Employment and Social Rights Forum)

Listen to article Artificial Intelligence (AI) has the potential to transform economies and increase global GDP by trillions of euros over the next 10 years. At the same time, AI technologies present significant new challenges for workers’ rights, including new forms of automation, workplace surveillance, and discrimination.

Labor disputes are already impacted by developments of AI in the workplace. For example, IndustriALL Europe has called […]

Understanding basics of AI key to reducing fears: expert

Understanding basics of AI key to reducing fears: expert

Dr Aiman Erbad Artificial intelligence (AI)-powered tools have become a part of people’s daily routines and save a great deal of their time and confusion, even if they haven’t realised it yet, or have taken it for granted, a professor from Hamad Bin Khalifa University (HBKU) has noted.
Dr Aiman Erbad, associate professor and head of the Information and Computing Technology Division at the HBKU’s College of Science and Engineering, defines AI as “a field where smart technology is developed to perform human tasks based on analysing and understanding information and patterns of data, and making decisions based on […]

Organizations are finding it hard to bring on more AI skills: Survey

Organizations are finding it hard to bring on more AI skills: Survey

‘We’re in a new era here in talent and onboarding and HR in general’ Canadian companies seem to be fully committed in understanding how critically important AI will be to future business success.

But many are having trouble bringing on enough AI talent and skills into the organization, according to a new survey done by Amazon Web Services (AWS).

“We found that employers are willing to pay 25% more if they have talent on their team that has some of the AI skills that we’re talking about but at the same time, they’re having a very difficult time finding people that […]