The lure of “so-so technology,” and how to avoid it

The lure of “so-so technology,” and how to avoid it

Workers have long been disrupted by new technology, from typesetters giving way to automated printing processes to bank tellers and the rise of ATMs. Historically, new technology has led to greater productivity as displaced workers shift to new tasks —typesetters might become graphic layout artists, while bank tellers focus on more complicated banking services.

The current era of automation has been different, according to researchers. As new digital technologies become commonplace, productivity has stagnated and fears about unemployment have become widespread.

According to MIT professorand Boston University’s Pascual Restrepo part of the problem is what they call “so-so technologies”: advances that […]

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