Do we need humans for that job? Automation booms after COVID

Do we need humans for that job? Automation booms after COVID

Baylee Bowers pays for her lunch using her cell phone at Bartaco in Arlington, Va., on Thursday, Sept. 2, 2021. The restaurant is using an automated app for ordering and payments. Instead of servers they use “food runners” to get orders to tables. “I like it,” says Bowers of the automation, “it was easy. I’m a flight attendant so as long as automation doesn’t come for my job I’m ok with it.” (AP Photo/Jacquelyn Martin)

Ask for a roast beef sandwich at an Arby’s drive-thru east of Los Angeles and you may be talking to Tori — an artificially intelligent […]

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