Tag: Services

Smarter working and the public estate: Progress and pitfalls

Smarter working and the public estate: Progress and pitfalls

© Southworks Stock Tom Shrive, CEO of askporter offers insight into why smarter working in the security of the public estate is important in 2022 and beyond

Like every sector and industry, the public estate – from courts, prisons, and job centres to schools, health facilities, and offices – has seen huge movements towards digitisation and smarter working due to the pandemic.

Although it’s been two years since the first lockdown, this is far from old news. New technologies and practices can be adopted rapidly, of course, but ensuring that they achieve their promised levels of efficiency is a far […]

Espressive Selected by DXC Technology to Automate Resolution of IT Issues

Leading AI-based Virtual Support Agent Barista Embedded into DXC Modern Workplace to Deliver Immediate Help for Customers, Fastest Time-to-Resolution, and Improved Employee Experience

SANTA CLARA, Calif.–(BUSINESS WIRE)– #IT — Espressive , the pioneer in artificial intelligence (AI) for enterprise service management (ESM), today announced it is has been selected by DXC Technology to embed its AI-based virtual support agent, Barista, into DXC’s Modern Workplace offering. Espressive will supply DXC Digital Support Services with a consumer-like virtual agent that empowers employees and delivers a personalized experience to resolve IT issues quickly, while increasing productivity. Along with deploying Barista for DXC […]

Silver Economy – Silver Lining in Aging

Silver Economy – Silver Lining in Aging

The general perception is that aging causes a society to slow, as individuals wrestle healthcare, less employment, choose leisure over work, travel, and recreation over income creation. The general perception, however, is more wrong than right in a digital age. Here is why.

Yes, as people acquire income security, choose retirement, or work more pleasing to them over “the daily grind” of office work, they pull back from formerly taxing jobs, begin aligning their time and money with enjoyable interests, traveling, relaxing, and what economists call “leisure.”

Also true, the percentage of the population that is over 65 continues to grow, […]

Nice raise. Too bad about inflation.

Nice raise. Too bad about inflation.

House Speaker Pelosi Holds Weekly News Conference You got a raise last year or switched jobs to get one. Congratulations! You’re one of the many Americans who saw their paychecks get bigger. Unfortunately, unless your wages or salary grew much higher than the national average of 4.5 percent last year , inflation likely canceled it out. That means that while you might be making more money, you can buy less stuff with it.

That’s bad news for you, but it’s also probably bad news for your boss. Employers are struggling to retain and attract workers amid the Great Resignation , […]

Companies need to embrace an innovative path to create new employment opportunities

Companies need to embrace an innovative path to create new employment opportunities

McDonald’s has incentivized workers to join the company, even as it tests AI-enabled drive-thru technology. Inflation will remain elevated this year, bolstered by low labor participation.

Corporate America needs to get creative with sustainable paths to upward mobility for Americans.

This article is part of the "Financing a Sustainable Future" series exploring how companies take step s to set and fund sustainable goals. Get a daily selection of our top stories based on your reading preferences. Something is loading. Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner […]

North America Process Automation Market Inclinations & Development Status Highlighted During Forecast Period 2022-2031

The North American process automation market (henceforth referred to as the market studied) was valued at USD 35.44 billion in 2020. It is expected to reach USD 44.49 billion by 2026, registering a CAGR of 4.1% (henceforth referred to as the forecast period). The COVID-19 pandemic’s impact on different industries in the United States is strongly affecting the uptake of process automation in the region. The impact of COVID-19 is quite significant on industries like energy, utilities, and resources. The oil supply chain has slowed because fewer oil and oil-derived products are being produced and used. The oil-producing regions […]

Social justice and ‘formal employment’ in a digital global village?

Social justice and ‘formal employment’ in a digital global village?

A Charles Sturt University expert says the pursuit of social justice and formal employment is a necessary and worthy objective of United Nations ‘World Day of Social Justice’ on Sunday 20 February.

But the core of the social justice issue is the sheer dominance of the five corporate tech giants and the concentration of wealth and information (data) in a few hands.

By Professor in Social Work Manohar Pawar (pictured, inset) in the Charles Sturt School of Social Work and Arts . This year, to observe the United Nations World Day of Social Justice on Sunday 20 February, […]

Bring on the Bots

Bring on the Bots

Elon Musk, never one for understatement, recently said that “one of the biggest risks to civilization” is that there “are not enough people” because the “foundation of the economy is labor.” He was reacting both to long-term trends and to the recent lockdown-induced collapse in America’s birthrate. Now, with the Great Resignation—working-age Americans voluntarily quitting jobs in huge numbers—in full swing, the challenges of a shrinking workforce have accelerated into our present.

Musk’s solution? Encourage people to have children (amen). And deploy robots. He’s right on both counts. But the robots can make a bigger difference, and faster, not only […]

Automation Vs. Augmentation: Come l’innovazione influisce sul lavoro

FILIPPO RASCHIA, VISITING STUDENT DI IGIER, RACCONTA IL SEMINARIO DI DAVID AUTOR (MIT) SULLA NASCITA DI NUOVI LAVORI

Automation is a major new force in our society, and it exerts conflicting effects. On the one hand, automation erodes the importance of certain human skills. On the other hand, it complements human labor by letting new work tasks emerge. What is the overall effect on the types of job created and the overall structure of employment? This is the main question that professors David Autor , Anna Salomons and Bryan Seegmiller tried to answer in their recent paper “New Frontiers: The […]

The Opportunities and Risks of Automated Driving

The Opportunities and Risks of Automated Driving

Automated driving systems have been one of the hot-button topics of the past 5 years. However, like any innovative technology, there are opportunities and risks associated with automated vehicles. A new study published in Sustainability has addressed the questions of the challenges facing automated driving technology and its implementation worldwide.

Study: Opportunities, Challenges, and Uncertainties in Urban Road Transport Automation . Image Credit: Song_about_summer/Shutterstock.com A Brief History of Urban Transport Automation

Urban transportation has undergone many changes over the centuries. From horse and livestock power to steam, internal combustion engines and, more recently, electric and hybrid vehicles, […]